TROUBESHOOTING

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4 Read the dialogue in ex 2 aghain then ansewear the question 

  1. Why is Jim calling the helpdesk?Because we was a problem speakers.
  2. What is Jim trying to do?Watch online video
  3. What three places must Jim check?chek cables, volum control 
  4. What is the solution to Jim's problem?check volume control




5 Listen and repeat the words in colour then copy and complete sentence



no signal message, volume control, control panel, mute box, loose connection, power  button

  1. You use the power button to switch the computer on.
  2. You use the volume control to turn the sound up or down.
  3. I think there's a loose connection in the witch. Sometimes  it works and sometimes it doesn't.
  4. Go to the control panel and click on the sound icon, then click on internal speaker.
  5. If you select the mute box, you won't be able to hear anything.
  6. A no signal message means the computer is not connected to the monitor.

6 Listen and repeat the words in colour. Then choose the coorect words.

  1. You have to log off/press and hold the Control key and P to print.
  2. To reinstall/restart the computer, try pressing the power butoon again.
  3. Before you open the computer case, make sure/ reconnect to switch off the power suply.
  4. Every so often, the computer freezes/reopens It just stops in the middle of wath you're doing.
  5. The graphics card is broken. You'll have to replace/shut down it.

7 The words and phrases in bold are in the wrong sentences. Write the sentences correctly in yout notebooks.

  1. You should reinstall yout e-mail account when you're finished. = reconnect
  2. My computer went for repair and now I must reconnect some programs. = reopen
  3. Now, the fan isn't working. I have to shut down the case.= log off
  4. Check the cable and then log off  the mouse to the key board.=shut down
  5. At the end of thew week , please reopen  all the computers in the office.=reinstall

8 Choose the correct answer.

1. The reason you can't hear anythin is bacause you have selected the C
a. control panel
b. power button
c. mute box

2. If you want the music louder, turn it up using the B
a. loose connection
b. volume control
c. no signal message

3. Before you close the file, A you save all the changes you have made.
a.make sure
b.shut down
c.reconnect

4.The monitor wasn't working, so we b it weth a new one.
a.reinstalled
b.replaced
c.reopened.

5. If you A these three keys, you will be able to shut down the computer.
a.press and hold
b.log off
c.restart

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Pag17 ex 5-6-7

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5) Listen and repeat the words in colour in A. Then match them to their meanings in B. A Price Quality Payments Give a discount Out of stock Goods B      a. Sums of money to pay over time = 1      b. Items = 6       c. Having no more, completely sold out = 5          d. Offer for less money = 4      e. How good something is = 2      f. How much you pay for something = 3 6) Listen and repeat the words in colour. Then copy and compete the invoice using the words below. VAT = 5 Subtotal  = 1 Price per unit = 3 Invoice = 4 Quantity = 2 Deliver date = 6 Payment date  = 7 7)Listen and repeat the words in colour. Them use them to compete the mini-dialogues. A)                      Account, Postage and handling, Charge it           Customer: Do I need to pay for charge it ?    ...
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Keyboard

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Imatge
  Arrow keys Caps lock Delete key Escape key Return or enter Shift key Tab key Space bar Control and alt keys Backspace key Numeric pad function keys Command key Modifier key Full stop = . At symbol = @ El control aquest es altgr Slash = / Question mark = ? Colon = : Semicolon = ; And symbol Apostrophe Quotation marks Comma Brackets Asterisk Hyphen Exclamation mark Underscore
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